Frequently asked
questions

Click 'Post a Job' and fill in your vessel details, route, dates, crew requirements, and compensation. Posting is free. Your job is reviewed and goes live once approved. Crew members can then start applying. Review each applicant's profile, certifications, and cover note. Select the best candidate — they receive a confirmation and you can communicate directly.

You need to provide: vessel details (name, type, length, flag), route (departure and arrival port), dates (departure date and estimated duration), crew requirements (certifications, experience level), compensation details (daily rate or total payment), and a clear description of the voyage and any special requirements.

We show you each applicant's full profile including their experience, certified qualifications, and ratings from previous assignments. You can review their uploaded certificates and read their cover note. Take your time to compare candidates carefully before making your final selection.

Yes. As soon as your job is posted and active, crew members can start applying immediately. Visit your job detail page to see all incoming applications in real time. You will also receive an email notification each time a new application arrives.

When you confirm a Crew Member for a paid assignment, you pay through Stripe before the assignment begins. Your payment covers the agreed crew compensation plus an 8% Maritime Delivery Platform Fee added on top. Example: agreed crew compensation €2,500 + Platform Fee €200 + VAT on the fee (e.g. €42 at 21% in Spain). The Crew Member receives the full €2,500. All prices exclude VAT; Stripe adds the VAT at checkout and shows the final price before you pay. Your payment is processed securely through Stripe. The agreed crew compensation is released after the assignment has been completed and confirmed by both parties. Crew compensation is not paid directly by the Client — everything goes through the platform.

Posting an assignment is free. You only pay when you confirm a Crew Member — the agreed crew compensation plus an 8% Platform Fee, collected through Stripe before the assignment begins. There are no subscription fees or hidden charges for Clients. Private boat owners (consumers) pay no card-processing surcharge. Business clients (companies and recruitment agencies) also pay the actual card-processing cost (1.5% + €0.25), shown as a separate line before payment. The Platform Fee becomes non-refundable once a Crew Member has been confirmed.

Before departure, take dated photos of the vessel's condition and share them with your crew member through the platform. This protects both parties and provides a clear record in case of any disputes after the assignment.

Contact us immediately via Support and we will investigate what happened. If the crew member is at fault, you will be refunded and the crew member will be suspended from the platform. Keep a record of all communication with the crew member through the platform — this helps us resolve any disputes quickly.

Yes, contact us via Support to close or remove a listing. If you cancel after confirming a Crew Member, the 8% Platform Fee is non-refundable. Whether crew compensation can be refunded depends on the circumstances and timing of the cancellation — if an assignment ends early due to force majeure or incapacity, crew compensation may be released pro rata for completed days, with the remaining eligible amount refunded to you. If you have already confirmed a Crew Member, notify them as soon as possible through the platform.

Your assignment stays active until you decide to remove it — there is no fixed expiry. If no crew has been confirmed as the departure date approaches, we will contact you to ask whether you would like to postpone the assignment or remove it from the platform.

Yes. On your assignment page, press "Request video interview" next to the applicant. The applicant picks the dates and times that suit them, you choose one, and Maritime Delivery sends you both the video link in a shared interview thread. There is no chat between you during scheduling — only the choice of time. The interview is hosted and recorded by Maritime Delivery (kept for 90 days) so agreements stay on the platform and any disagreement can be resolved fairly. Nothing is paid until you confirm a crew member.

Crew Manager is a simple crew management system for recruitment agencies and commercial fleets. Add your vessels (agencies: per client), the positions on board, and your crew — external crew or crew on Maritime Delivery who accept your request. You see at a glance who is on board, who is reserved and which positions are open, plan rotations, keep an eye on certificate expiry and get reminders before a relief is due. Agencies can also run a candidate pipeline per position, share a shortlist link with their client to approve candidates, and track placements and fees per client. Invite colleagues with admin, crewing or read-only access.

You get an email and a notification. Open the interview and pick up to five dates and times that suit you (or decline — your application stays open). The client chooses one of your times, and Maritime Delivery posts the video link in the interview thread. You get reminders 24 hours and 1 hour before. The interview is recorded by Maritime Delivery and kept for 90 days. Please keep contact and payment on the platform — you are paid through the platform once the client confirms you.

Basic matching is free for every crew member: you see a match score on every assignment (based on your certificates, crew level, vessel experience, years at sea and sea calendar), the dashboard shows "Jobs matched to you", and job alerts arrive as one daily email digest. Extended matching comes with Crew Premium: job alerts arrive instantly when a matching assignment goes live, you are suggested to clients by email when your verified certificates cover everything their assignment requires, and you get the weekly Job Scanner with matching jobs from other websites. The match score itself is the same for everyone — Premium never makes you look more qualified than you are.

Shipowners, ship managers and crewing agencies use Crew Manager on Maritime Delivery to plan their crew. If one of them asks to add you, you decide under “Companies on my record”. If you accept, they see your name, rank and the names and expiry dates of your certificates — never the documents, your ID or your contact details — so they can plan your next contract and remind you before something expires. You can stop sharing at any time.

Click Browse Jobs in the navigation menu to see all open assignments. Filter by job type (Delivery, Crew, Charter, Permanent) to find the most relevant opportunities. Click any listing to view full details and apply. Make sure your profile and certifications are complete before applying.

Browse jobs and click on a listing that interests you. Click the Apply button on the job detail page, write a short cover note explaining why you are a good fit, and submit. The employer is notified immediately and you can track your application status in your Dashboard.

Certificates are your professional qualifications — for example STCW Basic Safety, First Aid, RYA Yachtmaster, Officer of the Watch, ENG1 Medical Certificate, and others. They prove to boat owners that you are trained and qualified. Upload them in the Certifications section of your Dashboard to significantly improve your chances of being selected.

Shortlisted means the boat owner has reviewed your application and marked you as a strong candidate. You have not been hired yet — the employer may shortlist several candidates before making a final decision. Keep an eye on your application status in your Dashboard.

You will receive an email confirming your selection. Review the assignment details carefully — dates, route, vessel, and compensation. Confirm your acceptance through your Dashboard, then prepare all required documentation and communicate with the boat owner for final details.

There are a few possible reasons: you may already have applied for this job, the job may be filled or closed, or you may be missing required certifications. If none of these apply, contact us via Support.

Whether travel expenses are covered depends on the individual job listing. Check the description carefully — some boat owners cover flights and travel to the departure port while others do not. If unclear, ask in your cover note or contact the employer after being shortlisted.

You should have appropriate personal maritime insurance before working on any assignment. This may include personal accident cover, liability insurance, and medical cover. Requirements vary by job — check each listing carefully and ensure your policy covers the work type and geographic area.

Crew Members pay no percentage commission on assignments — you always receive the full agreed crew compensation. When a Client confirms you for a paid assignment, the Client pays the full amount (your compensation plus the Client's 8% Platform Fee) through Stripe before the assignment begins. Your compensation is released after the assignment has been completed and confirmed by both you and the Client, provided there is no active cancellation, refund, fraud, or dispute hold. If you and the Client disagree about completion, payment release is paused while Maritime Delivery reviews the assignment.

Yes. Creating a profile, browsing assignments and applying is completely free for Crew Members. To see assignments you must be verified: upload your photo ID and at least one certificate, and our team approves them — and you keep 100% of your agreed pay. Verified crew also get these career tools for free: a sea-time logbook with CSV export, a maritime CV as PDF, and certificate expiry reminders 90, 30 and 7 days before. Crew Premium is an optional upgrade: • ⭐ Premium badge next to your name • Highlighted application and extended profile (banner, photos, video intro, headline, availability) • You are suggested to Clients by email when their new assignment matches your verified certificates • Rating insights and profile-view counts • Weekly Job Scanner: once a week we scan public maritime job boards and list relevant postings for you Prices excl. VAT: 1 month €5 (billed monthly) · 6 months €25 paid upfront (€4.17/month, save 17%) · 12 months €40 paid upfront (€3.33/month, save 33%). VAT is added at checkout (e.g. 21% in Spain). Before subscribing you choose whether your plan renews automatically or ends after the first period, and you can switch auto-renew on or off any time from your Premium page. Premium never affects whether you can apply or get paid.

Maritime Delivery is a professional maritime job marketplace connecting crew members with boat owners, shipping companies, and recruitment agencies worldwide. Post delivery assignments, crew positions, charter work, and permanent roles — or browse and apply for your next voyage.

Yes. We use modern encryption and industry-standard security practices to protect your data. Passwords are hashed and never stored in plain text. We never sell or share your personal information with third parties. All data is stored on secure infrastructure and transmitted over HTTPS.

Log in and go to your Dashboard. From there you can update your name, location, bio, and contact details. Crew members can also update their experience, vessel type preferences, and availability.

Click Support in the navigation menu and send us a message. We normally respond within 24 hours. Please describe the problem clearly — include what you were trying to do, what happened, and any error message you saw.